USB Charging Glowing Dog Collar
Never Lose Sight of Your Pet with Illuminated Safety
Ensure your pet's safety with a USB charging LED dog collar and detachable pendant that keeps them visible in low-light conditions.
Enjoy Hassle-Free Charging for Extended Adventures
Experience convenience with easy USB charging, allowing your pet to stay illuminated for long walks and outdoor activities without interruption.
Customize Your Pet's Look with Interchangeable Pendants
Personalize your pet's style with detachable pendants that can be easily swapped to match their personality and your mood.
Enhance Bonding Moments with Reliable, Durable Design
Build lasting memories with your pet using a durable collar and pendant set designed to withstand outdoor adventures and daily wear.
Shipping Policy
All orders are processed within 3 to 15 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at sales@vmxpets.com with your name and order number, and we will look into it for you.
Refunds, returns and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at sales@vmxpets.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at sales@vmxpets.com
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@vmxpets.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@vmxpets.com.